Privacy Policy for Nestopia Tenant Profile Generator

Last Updated: February 5, 2025

1. Introduction

At Nestopia ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Tenant Profile Generator service.

2. Information We Collect

  • Personal Information: Name, contact details, date of birth

  • Identity Documentation: Government-issued ID verification

  • Financial Information: Employment details, income verification

  • Rental History: Previous addresses, landlord references

  • Documents: Uploaded certificates, references, and other supporting materials

3. How We Use Your Information

  • Create and maintain your tenant profile

  • Verify your identity and rental history

  • Share your profile with potential landlords (with your consent)

  • Improve our services and user experience

  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures including:

  • AES-256 encryption

  • Two-factor authentication

  • Role-based access control

  • Regular security audits

  • ISO 27001, PCI DSS, and SOC 2 Type II certifications

5. Data Sharing

We share your information only:

  • With potential landlords (with your explicit consent)

  • With service providers who assist in verification

  • When required by law

  • For fraud prevention

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Data portability

  • Withdraw consent

  • Lodge complaints

7. Data Retention

We retain your information for as long as your profile is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Data Transfers

We process data in the UK and comply with GDPR requirements for any international transfers.

9. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes via email or through our platform.

10. Contact Us

For privacy-related inquiries:

Email: support@nestopia.io

Address: 727-729 High Road, London, England, N12 0BP

Company Registration Number: 15006800